Connect My Email ("we," "us," "our," or "Company") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and safeguard your information when you use our email connector service for AI assistants.
Please read this privacy policy carefully. By accessing or using Connect My Email, you acknowledge that you have read, understood, and agree to be bound by all of the terms of this privacy policy.
To provide our service, we require:
- App Passwords: Secure app-specific passwords for your email provider (not your main account password)
- Email Address: The email address associated with your account
- IMAP Server Details: Server address and port information for email access
We do not store, log, or retain your email content unless explicitly requested by you through Claude.
We use collected information for:
- Service Delivery: Connecting your email to Claude and enabling email reading/management features
- Security: Detecting fraud, preventing abuse, and protecting your account
- Improvement: Analyzing usage patterns to improve service reliability and features
- Support: Responding to your inquiries and technical issues
- Compliance: Meeting legal obligations and enforcing our terms
- Communication: Sending service updates and security notices (only when necessary)
4.1 Encryption Standards
Your email credentials are protected with:
- AES-256 Encryption: Industry-standard encryption for stored credentials
- TLS 1.3: Secure transmission over HTTPS for all data in transit
- Zero-Knowledge Architecture: Credentials are decrypted only when needed to access your email
4.2 Access Controls
- Encrypted credentials are stored separately from user account data
- Only authorized backend services can decrypt credentials
- All access to credentials is logged and audited
- No human employees can view your email credentials
4.3 Security Measures
- Ongoing security reviews and vulnerability assessments
- Automated vulnerability scanning
- Rate limiting and abuse prevention
- Access controls and restrictions
Your email content remains your property.
- We do not read, store, or cache your email messages except when Claude actively processes them in real-time
- Email metadata (sender, subject, date) may be indexed for search functionality
- Conversations are subject to your AI platform's privacy policy
- You can revoke access at any time through your email provider settings
We do not sell, trade, or rent your personal information.
We may share information only:
- With AI Platform Providers: To provide email integration with your chosen AI assistant (subject to their privacy terms)
- With Service Providers: Third parties who assist us (payment processors, hosting providers) under strict confidentiality agreements
- For Legal Reasons: When required by law, court order, or government request (we will notify you when legally permitted)
- To Protect Rights: When necessary to prevent fraud, protect security, or defend against legal claims
- Account Data: Retained while your account is active
- Credentials: Retained until you revoke access
- Logs: Retained for 90 days for security and debugging purposes
- Usage Analytics: Aggregated data retained indefinitely; personally identifiable data deleted after 30 days
Upon account deletion, all associated data is permanently removed within 30 days, except where legally required to retain it.
You have the right to:
- Access: Request a copy of your personal data we hold
- Correction: Correct inaccurate or incomplete information
- Deletion: Request deletion of your account and associated data
- Revoke Access: Disconnect your email at any time through your account settings
- Data Portability: Request your data in a portable format
- Opt-Out: Disable optional analytics and marketing communications
To exercise these rights, contact us at hello@connectmyemail.com.
Our service interacts with:
- Email Providers: Gmail, Outlook, Yahoo, iCloud, Fastmail, ProtonMail (via OAuth and IMAP protocols)
- AI Platforms: Your conversations are subject to your chosen AI platform's privacy policy
- Hosting Providers: Infrastructure and database services
We are not responsible for the privacy practices of third-party services. Please review their privacy policies.
GDPR (EU/EEA Users): We comply with the General Data Protection Regulation. Your data is processed lawfully based on consent and legitimate business interests.
CCPA (California Users): You have rights to know, delete, and opt-out of data sales (though we don't sell data).
Data Transfers: Data may be processed in the United States and other jurisdictions. By using our service, you consent to such transfers.
Connect My Email is not intended for users under 13 years old. We do not knowingly collect data from children. If we become aware of such collection, we will delete it immediately.
We may update this privacy policy from time to time. We will notify you of material changes by posting the updated policy on our website and updating the "Last updated" date. Your continued use of the service constitutes acceptance of the updated policy.
If you have questions about this privacy policy or our privacy practices: